Introduction
Welcome to ESIMPACT Ltd. These Terms and Conditions govern your use of our eSIM services and outline the rights and obligations of both ESIMPACT Ltd and its customers.
Definitions
- “ESIMPACT Ltd” refers to our company providing eSIM services.
- “User” refers to the customer using our services.
- “eSIM” refers to an embedded SIM technology that enables connectivity without a physical SIM card.
Service Description
ESIMPACT Ltd provides eSIM services, allowing users to access mobile networks in multiple countries. Service availability, quality, and coverage depend on network operators and geographic location.
Eligibility
To use our services, you must:
- Be at least 18 years old.
- Provide accurate and complete registration details.
- Accept these Terms and Conditions.
Purchasing and Activation
- eSIMs can be purchased through our official website or authorized resellers.
- Activation instructions will be provided upon purchase.
- Users are responsible for ensuring their devices are compatible with eSIM technology.
Usage and Restrictions
- The eSIM service must not be used for unlawful activities.
- ESIMPACT Ltd reserves the right to suspend or terminate service if misuse is detected.
- The service is for personal use unless otherwise agreed in a business contract.
Fair Usage Policy
To ensure quality service, ESIMPACT Ltd may impose reasonable limits on data usage, prevent excessive consumption, or apply network management practices.
Payment and Charges
- Pricing is displayed on our website and may vary by region and package.
- All payments must be made in advance unless specified otherwise.
- Refunds are subject to our refund policy.
Refund Policy
- Refunds may be granted in cases of service failure due to technical issues on our end.
- No refunds will be issued for user errors, device incompatibility, or policy violations.
Liability and Disclaimers
- ESIMPACT Ltd is not liable for service interruptions caused by third-party providers.
- We do not guarantee uninterrupted or error-free service but will make reasonable efforts to maintain quality.
- Users accept that network coverage may vary based on location and third-party network availability.
Privacy and Data Protection
- We collect and process user data in accordance with our Privacy Policy.
- User information is kept confidential and will not be shared without consent, except where required by law.
Modifications to Terms
- ESIMPACT Ltd reserves the right to update these Terms and Conditions at any time.
- Users will be notified of changes via email or through our website.
Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes shall be resolved in UK courts.
Contact Information
For any inquiries or support, contact us at support@esimpact.com.
By using our services, you agree to abide by these Terms and Conditions. If you do not agree, please refrain from using our services.
